Response to Complaints ................ (Business Letters)
⇒ Apology - Technician Got Lost En route
⇒ Complaints - Aggressive Dog – Warning to Owner Keep Dog Secured
⇒ Response - Customer Unhappy With Service
⇒ Response to Complaint – Nobody Answers Phone
⇒ Apology - Unavoidable Delays
⇒ Have Patience – Results are Forthcoming
⇒ Response - Customer’s Unjustified Complaint
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